Shipping & Handling

All orders are dispatched from Birmingham, United Kingdom.

We aim to process your orders as soon as possible but as we are only a small team please allow us 1-2 business days. Orders will get shipped out 1-2 days after purchase. If your order was placed on a Friday or weekend then they will be sent off to the post office on the next working day. 

  • All of our UK orders are shipped by EVRI.
  • All of our International orders are shipped by Royal Mail.
  • You will need to make sure someone is able to sign for your delivery as proof of receipt.
  •  Please ensure the address details you have provided are accurate as we are not liable for a refund if you have entered them incorrectly when ordering. So please make sure you have entered all personal details correctly.

 

House of Reign offers complimentary standard delivery on all UK based orders. All orders will recieve a tracking number once your order has been shipped.

  • UK Standard - Free (2-4 working days)
  • UK Express - £3.99 (1-3 working days)
  • Royal Mail Europe -  £11.00 (3-17 working days dependent on country). 
  • Royal Mail International -  £13.00- £15.00 (3-17 working days dependent on country). 

International customers (outside the UK) are responsible to pay for any customs duties, taxes and any other fees that may incur by your local customs authority. All international orders are shipped DDU (duties and taxes unpaid), thus, the fees are not included in the price of the goods purchased. House of Reign are unable to provide advice on the amount of these fees might be. It is therefore, advisable that you check with your local authorities prior to completing the order. 

Please keep in mind once orders have been shipped out we cannot be held responsible for any delays or disruptions.